Effective Date: April 26, 2025
Welcome to Maojia Import & Export Trading (Sheyang) Co., Ltd.. By accessing or using our services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website, placing an order, or using any of our services.
1. General Information
- Company Name: Maojia Import & Export Trading (Sheyang) Co., Ltd.
- Address: 104, 1st Floor, Mingpin Stone Trade Center, Sheyang Port Economic Development Zone, Sheyang County, Jiangsu Province, China.
- Phone Number: +86 197 0299 3007
- Email Address: zmyewski@maojia.site
- Product Category: Bags
2. Acceptance of Terms
By using our website or placing an order with us, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree with these terms, you should not use our services or place an order.
3. Product Information
- Product Availability: All products displayed on our website are subject to availability. We reserve the right to modify or discontinue any products without prior notice.
- Product Descriptions: We make every effort to ensure that product descriptions and images are accurate. However, we cannot guarantee that all information is error-free. The colors and appearance of the products may vary slightly due to different display settings or other factors.
- Pricing: All prices are listed in USD unless otherwise stated and are subject to change without notice. Prices do not include shipping fees, taxes, or duties, which will be added to the total amount during checkout.
4. Ordering and Payment
- Order Process: To place an order, simply follow the instructions on our website to select the products you wish to purchase and proceed to checkout. You will be asked to provide accurate and complete information for order processing.
- Order Confirmation: After placing an order, you will receive an order confirmation email. This does not constitute acceptance of the order; it is merely a confirmation that your order has been received.
- Payment Methods: We accept various forms of payment, including but not limited to credit/debit cards, PayPal, and bank transfers. Payment must be made in full before your order is processed.
5. Shipping and Delivery
- Shipping Methods: We offer various shipping methods based on your location and preferences. Shipping costs will be calculated at checkout.
- Processing Time: Orders are typically processed within 1 to 3 business days after receiving payment. Please note that custom orders may require additional processing time.
- Delivery Time: Delivery times depend on the shipping method and destination. Domestic orders typically take 5 to 10 business days, while international orders may take 10 to 15 business days. Please note that delivery times may vary due to factors beyond our control, such as customs processing or weather delays.
- Shipping Charges: Shipping fees are calculated at checkout based on the weight, size, and destination of the order. For orders over $500 USD, free shipping may apply to specific regions.
6. Returns and Exchanges
- Eligibility: Please refer to our Return and Exchange Policy for full details on how to initiate a return or exchange.
- Conditions: Returns are only accepted for unused, undamaged items in their original packaging. Customized or personalized items are not eligible for return unless defective.
7. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.
8. Limitation of Liability
- Disclaimer: We do not guarantee that our products will meet your specific requirements or that our website will be error-free, uninterrupted, or secure. We are not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.
- Force Majeure: We are not liable for any failure or delay in fulfilling an order due to circumstances beyond our control, including but not limited to natural disasters, strikes, or government restrictions.
9. Indemnification
You agree to indemnify and hold Maojia Import & Export Trading (Sheyang) Co., Ltd. harmless from any claims, damages, or losses arising from your use of our website, products, or services, or any violation of these Terms of Service.
10. Modifications to Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on our website, and the updated Terms will be effective immediately upon posting. By continuing to use our services, you accept the updated Terms of Service.
11. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the People’s Republic of China. Any disputes arising out of or related to these terms will be resolved in the appropriate courts located in Sheyang County, Jiangsu Province, China.
12. Contact Us
If you have any questions or concerns regarding our Terms of Service, please contact us at:
- Email: zmyewski@maojia.site
- Phone: +86 197 0299 3007
Our customer service team is available Monday to Friday from 9:00 AM to 6:00 PM (GMT+8).